HEALTHCARE
Enable secure communication between caregivers and patients with MultiLine.
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HIPAA-compliant calling and texting
Give your nurses and patient-facing staff a business number that allows them to call and message their patients while remaining completely compliant.
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An auditable trail of all communications
Gain visibility into every exchange between caregivers and patients to ensure proper behavior and top-quality care.
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Message Opt-in and Message Redaction
Enable SMS opt-in to automatically capture patient consent to text, while SMS redaction prevents sensitive information from being shared over inappropriate channels.
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No manual entry
Export audio recordings of calls and message transcripts to include in patient medical records.
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Ensure round-the-clock availability
Tools such as call forwarding and business scheduling allow your patients to reach someone, even if their normal provider is offline. And when a caregiver leaves, the number stays.
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