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Customer Success

Our customers are our top priority. See how we put everything we have into ensure their success is our success.

“One of the reasons for choosing Multiline is that we believe the regulator would be quite satisfied with how robust it is compared to some of the other options” 

CTO / EUROPEAN BANK

” [MultiLine is] so much faster and moves things forward.”

EXECUTIVE DIRECTOR / GLOBAL BANK

“MultiLine is a very simple solution—easy to deploy and stress-free.MultiLine is a very simple solution—easy to deploy and stress-free.”

HEAD OF COMPLIANCE / GLOBAL BANK

“MultiLine just works. I think the sheer simplicity is what sold it to the bank.”

HEAD OF COMPLIANCE / GLOBAL BANK

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Vic Lomet

Head of Pre-Sales and Customer Success

Our leading customer success expert with over 20 year experience meeting the needs of global enterprises, Vic focuses on operational excellence, pipeline development, business value, and building high performing teams.

Deanne Montalbano

Client Success Manager

Deanne is a sales, business development and CSM exec with extensive experience in developing strategies and solutions. Strong relationship building, client focus with white glove experience ensuring client adoption and success. Proven track record of achieving top line and bottom line results in an extremely competitive field.

Frank Wicker

Customer Success Manager

Frank has been in the wireless industry for the last 12 years. Prior to joining Movius, Frank worked for Verizon Wireless, Sprint, and T-Mobile, and has worked in all facets of the business. He has a heavy focus on vertical specific solutions, and ways to increase profit and productivity while maintaining a high level of security. He loves being a problem solver and helping others to figure things out.

Alisdair Ball

Customer Success Manager

Alisdair is our Customer Success Manager in the UK. He has been in the mobile recording field for a decade, working at a host of financial institutions and vendors, where he has managed a number of high profile customer accounts.

Javier Solis Garcia

Client Success Director- EMEA & APJ

Javier is a seasoned professional in technology and telecommunication with expertise driving communication, mobility, SaaS and cloud services internationally and with a strong focus on the Americas.

With 20 years at national and multinational high-tech environments, he has a unique combination of technology and business comprehension, with functional and management skills in the areas of new business development, sales, program management, operations product management and marketing.

Multilingual and with a sound experience in new products and new business at key accounts internationally in a variety of segments, Javier particularly enjoys blending technology and business acumen to build transformational opportunities and realize new revenue.

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