The Cost-Effective Small Business Phone System

Your Customers Are Calling and Texting—What’s Your Plan?

As your small business grows, so does the need for a reliable, professional way to communicate with customers. The right phone system can enhance productivity, protect privacy, and streamline operations—but many businesses struggle to find a solution that balances cost, quality, and ease of use.

You have a few options:

• Using personal numbers blurs the line between work and personal life, risks privacy, and ties customer relationships to individual employees instead of your business.
• VoIP services like Google Voice and RingCentral rely on internet connections, often leading to call delays, noise, and dropped conversations—impacting customer experience.
• Desk phones require extra hardware, setup, and maintenance, making them impractical for mobile businesses or remote teams.
• Buying second phones for employees is expensive, with high costs for devices, replacements, and carrier fees.

So, what’s the best way to set up a business phone system that’s cost-effective, scalable, and reliable? A solution combining the best features from these options.

MultiLine: A Smarter Approach to Business Communication

MultiLine™ by Movius provides a dedicated business line on any device—without requiring additional hardware or unreliable VoIP connections.

• Works for businesses of any size – Whether you’re a solo entrepreneur or managing a team, MultiLine adds a secure business number to any smartphone, tablet, or laptop.
• Enhances customer communication – Employees can call and text clients from their own devices while keeping personal and work communications separate.
• Reduces costs – Eliminate the need for corporate devices while ensuring secure, professional communication.

Why Small Businesses Choose MultiLine

1. Lower Costs Without Compromising Quality

Instead of purchasing and maintaining company-owned devices, MultiLine allows employees to use their own phones securely, saving businesses thousands in hardware and carrier costs.

2. Business Number Ownership & Control

When employees leave, their phone number often goes with them—along with your customer relationships. With MultiLine, your business retains control of all numbers, making reassignment quick and seamless.

3. Easy Setup & User-Friendly Experience

MultiLine deploys over the air in days, eliminating complex setup processes. The app’s intuitive interface mirrors a native phone experience, requiring minimal training for employees.

Essential Features for Small Businesses

• Multi-Channel Messaging – Connect with customers through SMS, WhatsApp, WeChat, and LINE from a dedicated business number.
• Automated Appointment Reminders – Reduce no-shows and improve efficiency with scheduled text reminders.
• Rich Media Messaging – Send images and documents to enhance customer service interactions.
• Call Sequencing – Ensure customers are routed to the right team member for faster responses.
• Business Hours Management – Maintain work-life balance by turning off business calls and texts after hours.
• Microsoft Teams Integration – Call and message clients directly within Microsoft Teams for seamless collaboration.

Upgrade Your Business Phone System Today

MultiLine offers a secure, scalable, and cost-effective communication solution designed for small businesses. Ditch second phones, avoid unreliable VoIP, and give your team the tools they need to connect with customers efficiently.

Schedule a demo today to see MultiLine in action.