Client Engagement
Connect with customers effortlessly through the consumer channels they already use. MultiLine provides a seamless small business phone system, allowing teams to engage via voice, text, and social messaging.
Omni-Channel Communications - A small business phone solution
Meet clients on the platforms they prefer, including WhatsApp, SMS, and more—all within a single, integrated small business phone solution. Enhance customer interactions while maintaining professionalism and compliance.
Social Messaging From Anywhere
With MultiLine, teams can interact with customers through voice, text, and WhatsApp—all in one secure, unified platform. Ideal for bring-your-own-device (BYOD) policies, MultiLine keeps business and personal communications separate.
Capture Client Conversations – A Smart Small Business Phone System
MultiLine’s built-in recording capabilities support compliance, training, and quality control. Automatically save and archive interactions across mobile channels, ensuring secure and organized client communication.
Enhance Engagement with MultiLine for Salesforce – The Ultimate Small Business Phone Solution
The seamless integration with Salesforce saves time, simplifies communication, and delivers new insights from conversation threads.
Your Clients Will Love You
Answer business calls and texts from any device—smartphone, tablet, or desktop—ensuring flexibility for remote and on-the-go teams. MultiLine is designed for bring-your-own-device (BYOD) environments, keeping business and personal communication separate.
When an employee leaves, their business number stays—ensuring your company never loses valuable client connections. MultiLine secures business continuity while offering a flexible, scalable small business phone solution.
WhatsApp, WeChat, LINE, SMS—it’s all here. Connect with clients through their preferred social messaging platforms while keeping business communications professional and compliant.
Automatically capture business messages, including SMS, picture messaging, group chats, and automated messages such as opt-ins. MultiLine provides a seamless recording solution for your small business phone system.
Ask for and capture client consent before sending business messages. Configure opt-in requirements and texting disclaimers based on local regulations, ensuring compliance with your small business phone solution.
