MultiLine™ for Salesforce
MultiLine for Salesforce is designed to effortlessly integrate client communications into your key Salesforce workflows to help improve employee productivity, enhance customer experience, and boost your bottom line.
Currently supports Salesforce Sales Cloud and Salesforce Lightning Experience.
Users can make and receive calls and texts and access core business phone functions without ever having to leave Salesforce so you can spend more time closing deals and less time navigating tabs.
A record of all calls and messages from T-Mobile MultiLine is instantly captured and logged automatically within the CRM, eliminating manual entry and providing users complete visibility into client interactions.
Automate daily tasks with quick-reply texts and the ability to add notes during or after calls. Supports T-Mobile MultiLine’s compliance features including voice and text recording, lexicon and SMS opt-in.