A WhatsApp Messaging Solution Built for Banking.
MultiLine™ by Movius provides a fully recorded business WhatsApp for bullet-proof record-keeping of all client communications. It keeps your personal and business WhatsApp accounts separate for privacy-by-design, while allowing you to reach clients over the channel you prefer. It’s a solution the FCA, you, and your customers will love.
Integrate with Archival
MultiLine offers integration with every leading archival platform on the market. Whatever you use to archive data, we integrate with it, so when you switch to MultiLine all your communication data seamlessly enters your workflows for instance FCA compliance.
Why Manage Smartphones?
Get out of the business of managing physical smartphones, which break easily and are lost often. MultiLine™ is a cloud-based solution, remotely deploying business numbers to your employees that need them – on the devices they already own, love and use.
MultiLine Cuts Expenses
On average, MultiLine will cost less than a typical service agreement with a mobile provider, and will save you thousands of pounds per smartphone, not to mention avoiding costly fines that the FCA is starting to hand out for unrecorded communications.
WhatsApp Messaging By Design
Conduct business effortlessly and compliantly with your clients and customers who are on WhatsApp from directly inside the MultiLine application, or from your desktop, or from Microsoft Teams – wherever you do business.
Privacy is a Priority with MultiLine
All personal WhatsApp messages will not be monitored, in order to maintain personal privacy for all user data that is not firm-related. Personal activity is completely invisible to the business, while all business communications are recorded and archived to keep record-keeping a priority.
A Solution Trusted by Banks Everywhere
MultiLine allows your firm to enforce the business security policies you need, reduce your mobile costs – both hardware and service costs – and improve the user experience for your growing mobile workforce.
The FCA requires that orderly records to be kept of its business and internal organization, including all services and transactions undertaken by it, which must be sufficient to enable the FCA to monitor the firm’s compliance. With MultiLine, this is built-in. All WhatsApp messages sent from your business WhatsApp account will be recorded and privately.
Ensure compliance while enabling external communication with Microsoft Teams Phone Call and WhatsApp for Microsoft. MultiLine adds business features, call recording, and message archiving for regulatory adherence.
Phones are a hassle. They break. They get lost. They’re expensive. With MultiLine, you can eliminate all of that. Some organizations have reduced their mobile expenditures in the millions of pounds.
When an employee leaves, the number stays – and your customers will still be able to reach who they need to.
We created MultiLine to solve this essential conundrum: how do you enable secure communications, anywhere and anytime? Now, the largest firms in regulated industries and enterprises everywhere use our solution. We are constantly pushing forward towards the edge of the latest innovations in communication, and are strongly backed by our intellectual property, consisting of more than 50 patents.
