Omni-Channel Communications
Meet your clients on the consumer channels they’re already on.
Social Messaging From Anywhere
With MultiLine, teams can interact with customers by voice, text, or WhatsApp, all in one integrated experience.
Capture Client Conversations
Built-in recording capabilities can be used for compliance, training, or quality control purposes. The service saves interactions across all mobile channels in one place for easy review and archive.
Enhance Engagement With MulitLine for Salesforce
The seamless integration with Salesforce saves time, simplifies communication, and delivers new insights from conversation threads.
Your Clients Will Love You
Answer calls and texts from whatever device is most convenient at the time.
When an employee leaves, the number stays – meaning you don’t lose out on valuable business.
WhatsApp, WeChat, Line, SMS… it’s all here.
Message recording: Includes messages, picture messaging, group messaging, and automated messages, such as opt-ins.
Opt-in: Ask for and capture consent send messages from your business. Configure Opt-in and texting disclaimers according to your local requirements.
