In 2024, Americans defaulted on $59 billion in credit card debt, and the percentage of people in a delinquent payment state has been steadily rising since 2014.  

Debt collection can present a myriad of complex problems for any business. Conversations are hard, process is dependent on human agents, and the financial implications are significant.   

With RepayAI, you can automate follow ups, listens smartly to the reasons that people might not be able to pay, providing intelligent and tailored solutions – while warning them of the potential pitfalls of their situation. The bot is able to handle these situations with empathy and delicacy, while avoiding potential escalations that can come with human-human interaction.

With RepayAI, one international company was able to automate and conduct their debt collection using Movius’s AI to serve customers across several industries including highly regulated banks, improving debt collection and recovery outcomes by up to 8%.