Introducing MultiLine™ for Microsoft Teams Voice

Ready for an AI-powered, intuitive, mobile-first experience? It’s here in MultiLine by Movius for Microsoft Teamsan all-in-one platform for voice, SMS, and social messaging.  

MultiLine for Microsoft Teams Voice 

MultiLine for Microsoft Teams now not only allows businesses to send external texts and messages within the Teams platform, but also make and receive voice calls using their MultiLine business numbers—all within the Teams app. With this new integration, users can access all the capabilities and ease of use that comes with their Teams business identity, with the added benefit of a secure business number from MultiLine 

Why MultiLine? 

MultiLine is trusted by the world’s largest enterprises and thousands of small- to medium-sized businesses because it delivers carrier-grade voice and SMS quality while allowing teams to enforce business security policies, reduce costs, and improve the user experience for the growing mobile workforce. Now companies can see these benefits without leaving the Teams platform.  

With over 300 million daily Teams users, MultiLine for Microsoft Teams is connecting thousands of companies with their external clients – as easily as they connect with colleagues and coworkers.  

Key Features of MultiLine for Microsoft Teams:
  1. 1:1 and Group Messaging: Multiple employees can message with a customer, and easily join, leave, and transfer the conversation. 
  2. Superior User Experience: Calling, texting, and social messaging are seamlessly integrated with Microsoft Teams. 
  3. Outbound Messaging: MultiLine users can message social messaging users, including WhatsApp, from within Teams. MultiLine handles automated messaging and opt-in flows. 
  4. Inbound Messaging: Social messaging users can message the business number and be intelligently routed to their desired contact – all using AI. 
  5. Centralized Management: Simple Admin Portal to configure users and download reports. 
  6. Cloud Archival: Automatically upload social messages to a centralized archival system for compliant retention and voice and SMS capture. 

See It in Action 

Interested in Learning More? 

Contact us to schedule a demo to learn how MultiLine can benefit your team’s efficiency and client communication. 

 

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